Project overview
One of our regular customers, who uses us for smaller fabrication jobs, had a large five-level project on busy Bethnal Green Road in Tower Hamlets, amounting to around 30 tonnes of structural steel. They awarded us the project based on the service and track record we had built.
How we did it
Survey and drawings
We attended site for a survey with our sales and account manager and a lead surveyor and draughtsman, to understand the site, the steel layout, the client's expectations and the phasing. We produced the general arrangement drawings for phase 1 within one day, so the customer could see the 3D arrangement of the steel structure, and sent our questions from the survey back within one day. The customer checked the steel dimensions and confirmed the setting out, and we then issued the first phase for approval. We produced the material and cutting lists, shipping list, bolt list, fabrication drawings, fittings and shaft drawings.
Fabrication and delivery
We produced the first phase in 5 days, fully fabricated to site, and delivered it by our Hiab crane lorry; the customer had reserved parking bays. Before phase 2, our draughtsman spotted an error in the engineering pack involving 152x152 UC columns and the incoming 203x203 connections. He worked directly with the customer's engineer, who revised the sketch, and our draughtsman revised the drawing. The issue was resolved within three days so the project was not held up. For the remaining phases, the general arrangement was split into smaller general arrangements, cutting lists, shipping lists, fabrication drawings, fittings and shaft drawings, and even the bolts were phased for easy installation.
Outcome
- Each phase delivered on the day planned, as the customer reported
I have used Nick at MAH Steel for a few years. Nick and MAH Surveyor were as always very helpful! – The project was behind schedule however with their response to attend site, then their determination in helping me to provide the project forward with quick response times and accurate information. The project was split into phases and they were delivered on the exact day that was planned. Without their help then our project would have been behind schedule – Strong communication throughout. MAH Steel are the only supplier/fabricator that I would consider using. From small jobs to larger jobs as this, they make you feel very good as a customer. When things do not go to plan, they already have a solution.
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