MAH Steel

Privacy policy

This Privacy Policy describes what data MAH Steel collects from you, how we use it and what choices you have with respect to the information we hold on you.

This Privacy Policy reflects changes in data protection law – the General Data Protection Regulation (GDPR), which takes effect across the European Union from 25 May 2018.

To help make our policy clear we have done the following:

organised the policy into the sections listed in the Table of Contents below and
provided a series of examples that help illustrate how the policies may be implemented by MAH Steel.

When we refer to “MAH Steel”, we mean the MAH Steel Ltd entity that acts as the controller or processor of your information.

What this Policy Covers

Please read this Policy carefully as by accessing MAH Steel’s website and sub-domains you agree with this policy. This policy governs any details voluntarily provided by users through the website and by other means (e.g. conference and events, etc.) and how we treat personally identifiable information collected from our visitors and users. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

MAH Steel respects your privacy and is committed to protecting the personal information that you share with us. This policy describes how we collect use and share your personal information.

Collection and Use of Personal Information

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a company or home postal or other physical address, other contact information, title, gender, occupation, industry, personal or product interests, other information when needed to provide a service you requested.

Generally, you can visit MAH Steel’s website and sub-domains without revealing any personal information about yourself. However, if you choose not to register on the website you may not be able to utilise all of the website’s functionality. For example, you may not be able to download or request information or receive our regular newsletter. Where required, any personal information we collect from you that is voluntarily provided, may include your personal contact information and/or your company contact information.

MAH Steel will use this information to reply to your enquiries, to provide you with requested products and services, to set up your subscription to the MAH Steel newsletter, and to contact you regarding new products and services. By accessing information from MAH Steel and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

MAH Steel does not share personal information with unrelated companies except as provided for in this Policy, as necessary in connection with internal information processing activities, or to comply with applicable law. MAH Steel recognises that your personal information is confidential and takes reasonable measures to protect your personal information while it is in MAH Steel’s possession.

MAH Steel collects and receives personal and company information and data on prospective, current and lapsed customers for legitimate business purposes only. This data is held in MAH Steel’s customer relationship management system (CRM). The data is collected in a variety of ways:

Website Registration

When you browse our website, you do so anonymously. We log your IP address (your computer’s internet address) to give us an idea of which part of our website you visit and how long you spend there. We do not link your IP address to any personal information unless you have provided your details through registering for information or requesting information. As with other commercial websites, MAH Steel’s website may use a “cookie” to collect information about how you use the site (see section on ‘Cookies’ for further information).

Cookies

MAH Steel uses ‘Cookies’ and similar technologies which are small text files placed on your computer or device when you visit a website. MAH Steel uses cookies to gather demographic information about its users, track website traffic trends and analyse users’ navigation around the website so that MAH Steel can improve the website and provide a better and personalised service according to your personal preferences and interests. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

Events, Surveys and Promotions

MAH Steel collects personal information when you:

register with MAH Steel and request information e.g. whitepapers, guides, newsletters, etc. or on MAH Steel’s products or services,
register to attend an event/webinar/conference via MAH Steel and ask to be included in an email or give your consent to MAH Steel to provide you with further information at an event or conference where MAH Steel is exhibiting or sponsoring,
participate in an online survey or prize draw and other product/service promotions, or
submit your information to MAH Steel for any other reason.

From time to time, MAH Steel receives personal information from business partners and vendors. MAH Steel only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this policy and applicable laws.

User Data Supplementation

We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to send you information on our services based on your interests and preferences, update, expand and analyse our records and identify new customers.

Examples of personal information that may be obtained from public sources or purchased from third parties and combined with information we already have about you, may include information on your company address and about you from a third-party source, to append missing information to existing leads from website lead registration forms and new leads from purchased marketing data from third parties.

If you have questions about this practice, please contact us at hello@mahsteel.com

Social Media

The MAH Steel Website includes Social Media features, such as the LinkedIn and Twitter like/share buttons. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Newsletters

If you wish to subscribe to MAH Steel newsletters and receive our emails, we will use your name and email address to send these to you. Out of respect for your privacy, we provide you a way to unsubscribe and change your email preferences for information you receive from MAH Steel in each newsletter and email we send to you. Please see the ‘unsubscribe’ and the ‘update your email preferences’ link at the bottom of each newsletter and email you receive from MAH Steel. Your email address and registration details are managed and stored in a third-party system (see CRM section).

Log Data

As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our website and record it in log files. This log data may include the Internet Protocol (IP) address, entry, exit and other web pages visited on the website, click data, browser type and settings, the date and time stamp, information about browser configuration and plugins, language preferences and cookie data.

Device Information

MAH Steel collects information about devices accessing the website including type of device, what operating system is used in accordance with the consent process provided by your device. Whether we collect some or all of this other Information often depends on the type of device used and its settings. This information may be used to improve on the way MAH Steel presents and delivers information through different devices.

Location Information

We receive information from you, your Customer and other third-parties that helps us approximate your location. We may, for example, use an IP address received from your browser or device to determine approximate location.

CRM (Customer Relationship Management)

Personal information used for marketing purposes is held in our CRM (Customer Relationship Management) system. Only a limited number of individuals in MAH Steel have access to the CRM. This restricted access allows MAH Steel to control how data is collected, used and shared. We only use third-party systems whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information.

How we use Information

MAH Steel uses your personal information for several general purposes to:

fulfil your requests for certain products and services,
keep you up to date on the latest news, product and services, special offers, or any other relevant information we think you’d like to hear about either from us, our partners or the industry,
better understand your needs and provide you with better services.

Third Party Data

MAH Steel may receive data about organisations, industries, website visitors, marketing campaigns and other matters related to our business from partners or others that we use to make our own information better or more useful. This data may be aggregated with our own data to append personal information we hold and use for legitimate business purposes, for example, how well an online marketing or email campaign performed.

Additional Information Provided to MAH Steel

We receive personal information when you have submitted to our website or if you request information from MAH Steel, participate in an event, survey or other marketing activity, apply for a job, request support, interact with our social media accounts or otherwise communicate with MAH Steel.

MAH Steel uses other Information in furtherance of our legitimate interests in operating our services, websites and business.

Opting-out of Email and Selecting Email Preferences

If you would like to be removed from our database, please contact hello@mahsteel.com and we will ensure that you are opted out of receiving future mailings from our mailing lists at any time. Alternatively, you can ‘unsubscribe from all future emails’ via the link found in the footer of all marketing emails that have been sent to you.

If you would like to select the type of information you receive from marketing, you can do so by the link to update your ‘email preferences’, found in the footer of marketing emails that have been sent to you.

Data Retention

MAH Steel does not retain all of the personal information that MAH Steel receives. MAH Steel will only retain personal information in accordance with applicable law and for legitimate business use. Your personal information will be retained for as long as the information is required by MAH Steel for MAH Steel’s legitimate business purposes or to comply with legal requirements. When required by law, MAH Steel will also take reasonable steps to rectify, anonymise or delete personal information that is inaccurate or incomplete, or which is no longer required to be retained by MAH Steel.

Third Party Websites

MAH Steel’s website contains links to other sites. MAH Steel does not share your personal information with external websites and is not responsible for their privacy practices. You may want to refer to the privacy policies of those companies for further detail.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to MAH Steel. If you have provided personal information to MAH Steel and no longer consent to its use or disclosure as outlined herein, please notify MAH Steel at: hello@mahsteel.com

Legal Disclaimer

There may be circumstances under which MAH Steel may be legally compelled to disclose your personal information. These circumstances may include, among others, situations where disclosure is required by law applicable to MAH Steel, or necessary to comply with an order of a court or governmental agency or similar legal process, or necessary for matters of safety and security. In such cases, MAH Steel will make good faith efforts to provide only the information which is the subject of the official order or request.

If MAH Steel is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

International Transfers of Personal information

Personal information collected by MAH Steel may be transferred to MAH Steel offices, business partners or third-party service providers who are established in jurisdictions without comprehensive data protection laws. If you do not want your personal information to leave your home country, please do not use the website and do not provide your information to MAH Steel. BY PROVIDING YOUR PERSONAL INFORMATION TO MAH STEEL, YOU EXPLICITLY CONSENT TO THE TRANSFER OF YOUR INFORMATION OUTSIDE OF YOUR COUNTRY OF RESIDENCE.

Security

MAH Steel takes security of data very seriously. MAH Steel works hard to protect the information you provide from loss, misuse, and unauthorised access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, MAH Steel cannot guarantee that Information, during transmission through the internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others. In certain areas of our websites, as identified on the site, MAH Steel uses industry-standard SSL-encryption to protect data transmissions. Once the data has been transmitted, the services that utilise the data also use encryption technologies to ensure the data is secure. Your personal information is safeguarded from unauthorised access, through access control procedures, network firewalls and physical security measures on-premise and in the cloud.

Age Limitation

To the extent prohibited by applicable law. If you learn that anyone younger than 16 has unlawfully provided us with personal information, please contact us and we will take steps to delete such information.

Changes to the Privacy Policy

MAH Steel may change this policy from time to time. Laws, regulations and industry standards evolve, which may make those changes necessary, or we may make changes to our business. We will post the changes to this page and encourage you to review our policy to stay informed. If we make changes that materially alter your privacy rights, MAH Steel will provide additional notice, such as via email or through the services we provide. If you disagree with the changes to this policy or wish to request the removal of personal information then please contact hello@mahsteel.com

Your Rights

Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal information. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information.

To the extent that MAH Steel’s processing of your personal information is subject to the General Data Protection Regulation, MAH Steel relies on its legitimate interests, described above, to process your data. MAH Steel may also process any other Information that constitutes your personal information for direct marketing purposes and you have a right to object to MAH Steel’s use of your personal information for this purpose at any time. MAH Steel takes your right to be forgotten very seriously. If you would like to be removed from our mailing lists then please contact: hello@mahsteel.com

Data Protection Authority

Subject to applicable law, you also have the right to (i) restrict MAH Steel’s use of information that constitutes your personal information and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and believe we maintain your personal information within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority. In the UK the this is the Information Commissioners Office (ICO). It is the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. More information can be found here: https://ico.org.uk/

Contacting MAH Steel

Please feel free to contact MAH Steel if you have any questions about this Privacy Policy or MAH Steel’s practices, or if you are seeking to exercise any of your statutory rights. You may contact us at hello@mahsteel.com. Alternatively contact us in writing to:

MAH Steel Limited
G1 & G2 Imperial Business Park,
West Mill,
Gravesend,
Kent,
DA11 0DL
United Kingdom.