Sales Support / Sales Admin

We are a steel fabrication company seeking a Sales Support and Admin person to join our dynamic team, in providing excellent customer service and assisting our busy sales department. This role is crucial in ensuring smooth operations and customer satisfaction and would suit someone with a can-do attitude.

The details

• Salary: Competitive, depending on experience
• Hours: 7am to 5pm, Monday to Friday, no weekends
• Job type: Full-time, Permanent
• Location: Gravesend, Kent
• Closing date: Open until filled
• Ability to commute/relocate: Gravesend, Kent: reliably commute or plan to relocate before starting work (required)
• Experience: Microsoft Office, 1 year (preferred); Customer service, 1 year (preferred)
• Language: English (required)
• Work authorisation: United Kingdom (required)
• Work location: In person

Responsibilities

• Assist the sales team in preparing and processing sales orders accurately
• Respond promptly to customer inquiries via phone, email, and in-person
• Generate sales reports and assist in analysing sales data
• Provide administrative support to the sales team and office as required

Skills

• Excellent communication skills, both verbal and written
• Strong organisational abilities with attention to detail
• Proficient in using CRM software and Microsoft Office Suite
• Ability to multitask and work efficiently in a fast-paced environment
• Previous experience in a customer service or sales support role is advantageous
• Use of SAGE50 experience is advantageous

Benefits

• Free parking
• On-site parking
• Day shift
• Monday to Friday
• No weekends